职位描述:Job Responsibility:- Provide technical support PC system problems on end users;- Maintain the related hardware and feedback the problem to Supervisor or contact with vendor to resolve it;- Propose the solution on service improvement and simplify the operations to increase the satisfaction of end users;- Handle daily IT infrastructure operations, such as IT equipment application, email account application, exit checklist;Job Requirements:- College degree or above, general English skill is required;- Related education background and working experience is preferred;- Good knowledge of Windows XP, Windows Server 2000 and working systems- Good interpersonal skill, good communication skill and responsibility.工作职责：1.向终端用户提供IT技术支持；2.维护相关硬件，向主管回报问题并联系供应商解决问题；3.Pro提议改善服务方案，简化操作流程以提升终端用户满意度；4.处理IT日常操作，例如IT设备申请，邮箱申请，离职员工交接等。岗位要求：1.专科或以上学历，基本书面及口语英语；2.相关学历背景以及工作经历者优先；3.熟悉Windows XP, Windows Server 2000 and working systems等的知识；4.良好的人际关系，沟通能力，工作认真负责。